Electricity, water and gas billing on one interface.
Three utilities, three sets of account details, one billing and payment workflow behind all of them — with the same payment verification deciding when an account is updated.
Same workflow, different account details.
Each utility keeps the identifiers and measures that make sense for it.
Electricity
Prepaid and postpaid accounts billed against meter numbers and kWh consumption.
Water
Metered accounts billed on readings, with arrears carried visibly across cycles.
Gas
Cylinder refills and metered supply billed against a customer gas reference.
One customer, more than one service.
Where a provider bills several utilities, they sit together against the same account.
| Account | Service | Meter / account no. | Current bill | Due date | Payment |
|---|---|---|---|---|---|
| Westlands Apt 4B | Electricity | EL-2290-4471 | KES 4,120 | 20 Aug | Verified |
| Westlands Apt 4B | Water | WT-0087-3320 | KES 1,180 | 20 Aug | Pending |
| Karen House 12 | Gas | GS-5510-8804 | KES 2,650 | 22 Aug | Processing |
| Ngong Court B2 | Electricity | EL-2290-7719 | KES 3,940 | 24 Aug | Verified |
Utility billing FAQs.
Electricity, water and gas billing are supported through one utility billing interface, alongside ISP billing for internet service providers.
Yes. Accounts can carry more than one service, and the bills appear together in the same billing view.
Yes. Bill generated, customer notified, payment, verification, account updated — the same sequence, with the account details specific to each utility.
M-Pesa collection carries a 1% transaction fee. Billing configuration pricing depends on your customer base — contact ScanPay for a quote.
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Simplify utility billing.
Bring electricity, water and gas billing onto one workflow, with payment verification behind each of them.