Contact

Tell us how your payments work today.

The fastest way to find out which parts of ScanPay apply to you is to describe what you are doing now — how money comes in, what you have to check by hand, and where it goes wrong.

Reach the team directly

Already a customer?

Go to the merchant portal

Send a message

We reply to every enquiry. The more detail you give, the more useful the first reply is.

What happens next

01

We read what you sent

A person reads it, not a routing rule. Detail about your current process is what makes the first reply useful.

02

We map it to services

You get a straight answer on which parts of ScanPay apply, and which do not.

03

Setup and pricing

Where pricing is quote-based, you get a number against your actual setup rather than a range.

Reporting a security issue? Choose Report a vulnerability above, or email support@scanpay.africa directly. Please do not include credentials or live transaction data in the message.