Add confidence to transactions between buyers and sellers.
A buyer wants to know the seller will deliver. A seller wants to know the payment is real. ScanPay sits between them: payment is received and confirmed first, and the transaction proceeds on the terms both sides agreed.
- Transaction
- SPE-3C90F72E
- Value
- KES 112,000.00
- Payment received
- Done
- Verified
- Done
- Transaction released
- Awaiting confirmation
One transaction, four stages, visible to both parties.
Nobody has to take the other side's word for where the money is.
Transaction is created
Buyer and seller agree the amount and the terms, and a ScanPay transaction is opened with its own reference.
Buyer pays in
The buyer pays into the transaction rather than directly to the seller.
Payment is verified
ScanPay confirms the payment has been received, and both parties see the status change.
Transaction is released
Once the agreed condition is met, the transaction completes and the seller proceeds.
Every stage writes to the same transaction record, so the buyer, the seller and your support team are reading identical information.
What escrow changes.
Neither side moves blind
The payment is confirmed before the transaction proceeds, so the first move is not a leap of faith.
One shared status
Buyer and seller follow the same transaction, which removes most disputes about whether payment was sent.
A reference for every stage
Each step is recorded against a transaction reference you can look up afterwards.
Verification built in
Escrow uses the same payment verification that runs everywhere else on the platform.
Three sides of the same transaction.
For buyers
You are paying someone you have not dealt with before, or the amount is large enough that you want the transaction structured.
- Pay into a transaction, not a stranger's till
- See the status change as the seller acts
- Keep a reference for the whole transaction
For sellers
You want to know the money is genuinely there before you ship, deliver or start work.
- Confirmation that payment was received
- No reliance on a buyer's screenshot
- Clear record of what was agreed
For marketplaces
You are responsible for transactions between people who have no relationship with each other.
- Structure transactions between your users
- Reduce disputes landing on support
- Connect it through the ScanPay API
Every escrow transaction, and where it stands.
The same operational view that covers payments and billing also covers escrow.
| Transaction | Value | Buyer | Seller | Stage | Status |
|---|---|---|---|---|---|
| SPE-3C90F72E | KES 112,000.00 | T. Otieno | Riverside Motors | Transaction progress | Processing |
| SPE-77B21A0C | KES 48,000.00 | L. Achieng | Karen Interiors | Completion | Verified |
| SPE-1F5E93B8 | KES 9,600.00 | D. Kimani | Umoja Electronics | Payment | Pending |
| SPE-4A08D610 | KES 205,000.00 | Sifa Ltd | Nyali Builders | Verification | Verified |
Escrow terms, eligibility and settlement timelines depend on the transaction and are agreed with the ScanPay team before you go live. ScanPay does not make claims about legal custody, licensing, insurance or guaranteed outcomes.
Escrow FAQs.
The buyer pays into the transaction rather than directly to the seller. ScanPay confirms the payment has been received, both parties see the same status, and the transaction proceeds on the terms agreed at the start.
Marketplaces, businesses handling higher-value transactions, and individuals transacting with someone they do not already have a relationship with. Eligibility depends on the transaction, so it is agreed with the ScanPay team before you go live.
Payment verification confirms a payment that has already been made directly to you. Escrow places ScanPay in the middle of the transaction so payment is received and confirmed before the agreed transaction proceeds.
The outcome follows the terms both parties agreed when the transaction was created. Those terms are set up with the ScanPay team, and the transaction record shows the status at every stage.
Escrow pricing depends on the transaction type and volume. Contact ScanPay for a quote covering your setup.
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